Delivery:
$6.95 flat rate shipping to Australian east coast metropolitan cities (Sydney, Melbourne, Brisbane, Gold Coast, Adelaide).
$12.95 flat rate shipping to country NSW, Victoria and Adelaide.
FREE shipping for orders over $99 to Australian east coast metropolitan cities (Sydney, Melbourne, Brisbane, Gold Coast, Adelaide).
$12.95 flat rate shipping to Perth metro.
$26.95 flat rate shipping to Darwin and Alice Springs, Noosa, Rockhampton, Cairns, Townsville & country Queensland.
Please Note: to maintain low shipping rates we use a courier that only delivers to commercial or residential addresses, they are unable to deliver to PO Boxes. Australia Post or Express Post is not available. Sorry for any inconvenience.
Returns:
Change of mind returns
If you wish to return an item because you have changed your mind about your purchase, we'll refund your money provided that:
- You return the item within 14 days of purchase
- The item is in new, unused condition including:
- It is unworn by pet, unopened, unused and in its original condition
- It is in its original undamaged packaging with swing tags including instruction manuals and all accessories
Other returns
Store 4 Paws will accept product returns and refund or repair where:
- The product is faulty or arrived damaged (damaged items must be notified to us within 2 working days)
- The product does not match the sample or the description
If the product is faulty, Store 4 Paws may elect to return the product to the manufacturer’s repair agent to determine the nature of the problem. Store 4 Paws reserves the right not to offer a refund or repair where the item fault is a result of misuse or neglect.
Please note:
- Refunds will be issued using your original payment method
- Gift cards are not redeemable for cash
For all returns please send an email with your name and your invoice/order number to: info@store4paws.com.au
